Frank Chao is working in sales and customer service in Tawian.

Debbie has been an integral part of International Timber Solutions since its inception in 2007. Currently serving as the General Manager in Mount Gambier, she also oversees Australian supply and logistics operations. Throughout her tenure at ITS, Debbie has held various roles in international trade, including purchasing, logistics, and international sales. Debbie's qualifications include an Advanced Diploma in Wood Products Management from Melbourne University, a Certificate in Frontline Management from Business SA, a Pest Management Technician license for Methyl Bromide Fumigation, and an appointment as a DAWE Authorised Officer for timber and container inspection.

Gerret Springer is Managing Director and founder of the company and is based in Mt Gambier. Gerret has experience in a wide range of managerial roles in small and large businesses including green field start-up as technical manager, project manager, production manager, site manager with multiple sites and international sales and marketing manager. He has business experience in the timber and prefabricated housing industry in Europe, North America and Australasia. Gerret holds a masters degree as Diplom-Ingenieur (Dipl-Ing) in Wood and Fibre Engineering from the Technical University Dresden, Germany and published his post graduate work undertaken at the University of New Brunswick, Canada. Gerret is a Graduate of the International Programme of the Australian Institute of Company Directors (GAICD).

Tanya Pettingill was a member of the ITS team since its inception in 2007. Over her tenure, she has held a diverse range of roles across accounting, customer service, international trade, purchasing, logistics, and international sales. After several years away, Tanya rejoined ITS in 2025 and her current role is Export Documentation and Accounts. She holds a Bachelor of Commerce (Accounting & Law) from Deakin University.